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My GAPs

Take control of your own future; improve your Maths and English and gain practical skills and experience in customer service.

What is it all about?

GAPs is a programme which gives you a chance to complete an NVQ in Customer Service whilst also improving your Maths and English. While learning and getting important qualifications you will also gain practical skills for your future career.

What can Gaps offer me?

This programme helps you work towards a vocational qualifications in Customer Service . As well as teaching you the skills directly related to your industry, you will also learn Maths and English skills to functional level.

On top of all this we will help you find a work placement, so that you can gain practical experience as well as a qualification.

Is it like school or college?

No it’s not exactly like school or college. We provide you with a flexible and informal studying environment in smaller groups: this programme is all about helping you succeed. We also provide one-on-one time with a personal mentor so that we can help you get to where you want to be.

Am I eligible for this programme?

To participate you must live in Ipswich, Cambridge,  Clacton-on-Sea or Thurrock and surrounding areas, be aged between 16 and 18, and not currently be studying or working.

How much will this cost me?

Nothing, simple as that. We can also provide further financial assistance in some cases.

What’s in it for me?

As well as achieving a nationally recognised qualification you will improve your Maths and English; we will assist you in either getting a job, finding a further education course right for you or helping you get a Traineeship or Apprenticeship place.

If this sounds interesting to you, please get in touch on 01923 698 478, email This email address is being protected from spambots. You need JavaScript enabled to view it. or send a text to 07532 061429.

Where can I find out more?

More information can be found in our prospectus, download a copy here.

Call me back I'd like a bit more info!

If you'd like us to help you get started or to get more info please enter your name and phone number, email and postcode below so we can get in touch.